You work with Aaron directly
There is no call center, no confusing ticket system, and no pressure to buy before your questions are answered.
Meet Aaron
Past Forward Convert is built around personal service, honest communication, and the belief that old family media deserves more care than a one-size-fits-all transaction. You are working with Aaron directly from the first question to the final delivery.
Why this work matters
The work is technical, but the reason people reach out is personal: first steps, weddings, grandparents, military service, school concerts, sports, holidays, and loved ones who have passed away.

Most customers do not know the format, condition, or best delivery option when they first reach out. That is normal. My job is to help identify the media, explain the options, and preserve what can be preserved with care.
Treat every tape as if it belongs to my own family.
Explain the process in plain language.
Never promise perfect results when the media condition is uncertain.
Help customers understand what they have before they commit.
What customers can expect
The first job is not to sell you something. It is to understand what you have, explain the options, and make the handoff feel comfortable.
There is no call center, no confusing ticket system, and no pressure to buy before your questions are answered.
Tapes, film reels, slides, photos, negatives, and audio recordings are handled carefully and returned after the project is complete.
A rough count or a few photos are enough to begin. You do not need to identify every format before reaching out.
If mailing is the best option, shipping instructions are sent after the request is reviewed so you are not guessing how to pack originals.
Local and practical
Many projects start with uncertainty: unknown camcorder tapes, unlabeled film reels, photo boxes from parents, or a deadline for a gift or memorial.
Based in the Fox Cities of Wisconsin
Helpful for Appleton, Neenah, Menasha, Oshkosh, Green Bay, and mail-in families
Clear replies within one to two business days
Google Drive, USB, and optional DVD delivery
Originals returned
The goal is to preserve the memories while respecting the original media. Your tapes, reels, photos, slides, negatives, and audio recordings are returned after the project is complete.

Trust
No call center. No pressure. Just clear communication and careful handling from the first question to final delivery.
Photo identification welcome
Send a rough count, a few photos, or a simple question. I can help you figure out the next step.